Effective Date: 30/07/2025

Last Updated: 30/07/2025

This Privacy Policy explains how Inboxhub (“we,” “us,” or “our”) collects, uses, and protects the personal information of merchants and their customers when they use our embedded Shopify app. By installing and using Inboxhub, you agree to the terms of this policy.

1. About Inboxhub

Inboxhub is an in-app notification solution for Shopify stores. It enables merchants to send real-time, personalized inbox messages to customers regarding orders, promotions, abandoned checkouts, reviews, product updates, and more, directly within the storefront.

2. Information We Collect

When you install Inboxhub, we automatically access and collect the following types of information from your Shopify store:

a. Merchant Store Data

• Store name and domain
• Email address and store owner information
• Billing and subscription plan details

b. Customer Personal Data

We may collect the following personal data from your store’s customers:

• Name
• Email address
• Order information (order ID, total, fulfillment status, product names)
• Cart and checkout behavior (e.g., abandoned cart triggers)
• Review submission status